Terms of Service

Agreement to Terms

By accessing or using Mass Haul Away's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

Service Description

Mass Haul Away provides junk removal and hauling services in Massachusetts. Our services include:

• Residential junk removal
• Commercial and office cleanouts
• Property cleanouts
• Construction debris removal
• Furniture and appliance removal

Booking and Scheduling

Online Booking

When booking our services online:

• You must provide accurate and complete information
• You must be at least 18 years old
• You must have authority to authorize the removal of items
• You must ensure items are accessible for removal

Scheduling and Cancellations

Our scheduling and cancellation policies include:

• Next-day service availability (subject to capacity)
• Advance booking up to 90 days
• Free cancellation up to 24 hours before service
• Late cancellation fees may apply
• Service day guarantee with compensation for missed appointments

Pricing and Payment

Pricing Structure

Our pricing is based on:

• Volume of items to be removed
• Type of items
• Location and accessibility
• Special handling requirements

Payment Terms

• Online payment required at time of booking
• We accept major credit cards and debit cards
• Prices are guaranteed at time of booking
• Additional fees may apply for special circumstances

Service Limitations

We reserve the right to refuse service for:

• Hazardous materials or dangerous items
• Items that cannot be safely removed
• Items that require special permits
• Items that violate local regulations
• Items that exceed our service capabilities

Customer Responsibilities

As a customer, you agree to:

• Provide accurate item descriptions
• Ensure safe access to items
• Remove personal belongings from items
• Obtain necessary permissions for item removal
• Be present or provide access during service

Disposal and Recycling

We are committed to environmentally responsible disposal:

• Items are sorted for recycling when possible
• Donations are made to local charities when appropriate
• Proper disposal at licensed facilities
• Compliance with local waste management regulations

Liability and Insurance

Our liability coverage includes:

• General liability insurance
• Worker's compensation insurance
• Vehicle insurance
• Limited liability for property damage

We are not liable for:

• Pre-existing damage to property
• Items not included in the service agreement
• Consequential or indirect damages
• Acts of nature or force majeure

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last updated" date.

Contact Information

For questions about these Terms of Service, please contact us at:

• Email: pro1paramount@gmail.com